Case Studies

Project description

One Portal, Every Approval — EncureIT Cut Filming Permission Time from 15 Days to 7

The Single Window System is a unified digital platform that consolidates approvals, permits, licenses, and registrations from multiple government departments into a single, transparent workflow. Built on a microservices architecture for scalability and ease of integration, the system has been deployed for Ease of Doing Business initiatives — most notably as the Single Window System for Filming Permissions with MFSCDCL, where it onboarded 66 state departments and processed over 1,800 applications.

/ Process /

Our Development
Process

Step 1

Requirement Gathering

Stakeholder identification and consultation across departments
System requirement gathering aligned to government regulations (GRs)
Process mapping of multi-department approval chains

Step 2

Design

Microservices-based architecture for modularity and scale
Common Application Form usable across all departments
Approval mapping, workflow, and role design

Step 3

Development

Applicant registration, project profiling, and location mapping
Payment, refund, invoicing, and reconciliation modules
Online NOC, query & grievance handling, MIS reports

Step 4

Deployment & Training

100+ training workshops with stakeholders
Phased version rollout (v1.0 → v2.0)
Continuous monitoring for time-bound approvals

The Challenge

Setting up and operating businesses — and obtaining filming permissions — meant navigating a maze:

Multi-Department Complexity

Applicants had to approach numerous departments separately, with no single point of entry or status visibility.

Procedural Delays

Approvals took weeks (around 15 days for filming permissions), discouraging investment and productions.

Lack of Transparency

Manual processes, physical office visits, and paperwork left applicants without real-time status or accountability.

The Solution

We built a cohesive, microservices-based single-window platform:

Common Application Form & Single Window

One application serving all relevant departments, with applicant registration, project profile creation, and location mapping.

Integrated Payments & Invoicing

Digital payment gateways, refunds, additional invoicing, and reconciliation built into the workflow.

Real-Time Tracking & Online NOC

Live application status, automated notifications (SMS/Email/messaging), and digitally issued NOCs.

Department Integration & Location Tools

66 departments onboarded; Google Maps integration and location galleries for filming-permission use cases.

Advanced Security

Encryption, role-based access control (RBAC), multi-factor authentication (MFA), and regular security audits.

The Results

Approval Time More Than Halved

Filming permission turnaround dropped from 15 days to 7 days.

Departments Unified

66 state government departments onboarded onto a single platform.

Real Adoption at Scale

1,881 applications processed, 869 production houses and 839 individual users registered, across 904 shooting locations in 19 categories.