Step
1
Conceptualisation
- Market understanding
- Competitive Analysis
- User Interview
The Challenge
The demand for telemedicine has surged globally, yet many individuals still hesitate to transition from traditional in-clinic visits due to:
Complexity in Booking
- Many existing healthcare apps are clunky, confusing, and hard to navigate, especially for non-tech-savvy users like the elderly.
- Finding a doctor, securing an appointment, and completing a consultation needed to be a seamless experience.
Limited Accessibility & Convenience
- Patients struggled with long wait times and unclear booking processes, leading to frustration and missed medical care opportunities.
- The system needed to work for both urban and rural users, ensuring healthcare access regardless of location.
Secure & High-Quality Virtual Consultations
- The backbone of telemedicine is a reliable, secure video consultation feature.
- Without secure prescription handling, patients often faced difficulties in getting medicines post-consultation.
Teletick aimed to bridge this gap by offering a simple, intuitive, and secure digital healthcare platform that allows users to book appointments, consult doctors, and receive prescriptions with ease.
